Reser's Fine Foods

  • Trade Deduction Analyst

    Posted Date 2 months ago(5/1/2019 5:47 PM)
    Job ID
  • Recipe for Success

    Reser's Fine Foods is one of the nation's premiere manufacturers of high-quality refrigerated foods including deli salads, side dishes, chip dips, tortillas and Mexican snacks for families across the United States and Canada. Reser's manufactures thousands of products! Some of our brands include Reser's, Mrs. Kinsers, Don Pancho, Baja Café, and Stonemill Kitchens. You will see our mouth-watering products in supermarkets, restaurants and local outlets across the nation!


    Principle Duties and Responsibilities


    1. Carry out billing, collection and reporting activities according to specific deadlines.
    2. Monitor assigned customer accounts for non-payments, delayed payments and other irregularities.
    3. Analyze and process customer deductions, including post audits for assigned accounts. This includes validation by using Excel and other software to substantiate findings.
    4. Engage customers, brokers, sales staff, supervisor or manager as required to resolve complex issues.
    5. Communicate with brokers, customers, sales and internal staff on outstanding unauthorized deductions, this includes understanding the process for requesting and collecting repayment of invalid deductions, identifying trends and resolving issues which cause invalid deductions.
    6. Identify and drive process improvement for reducing administrative costs by streamlining processes and reducing deduction volume.


    Job Specifications and Requirements


    1. Strong written and verbal communication skills with the ability to convey information in understandable terms at all levels of the organization.
    2. Strong interpersonal skills as candidate is required to deal with people both individually and in groups to resolve conflicts.
    3. Strong PC and 10-key skills and knowledge of Microsoft Excel including pivot tables.
    4. A minimum of 2 years experience in Credit/Trade deductions, food industry preferred.
    5. Ability to work in a multi-task environment with multiple and sometimes conflicting priorities and specific time constraints.
    6. Ability to adapt to the business’ changing needs
    7. Strong organizational skills
    8. Be proactive and have a positive attitude

    Great Benefits

    We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Benefits include medical, dental, vision, AD&D, life, 401(k) with match, wellness programs, paid holidays and vacation time to name few!


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